Introduction to the ‘Counsellor by Phone’ Website


There are times in everyone’s lives when the smooth flow of life itself seems to have taken time out and getting on with everyday life becomes a trial, as our minds are pre-occupied by wandering thoughts. During these unsettling times, we sometimes question our own thoughts and feelings, wondering whether we are thinking straight, feeling though we are hanging on by a thread, or lost forever.  Counselling becomes a thought.

Counselling by phone has many advantages, so please browse through the pages on this site to find if counselling, and indeed, counselling by phone, is the right way ahead for you.  At twenty pounds (or euro equivalent) per one hour session, fees are very reasonable so, if you’re wondering about your future and about telephone counselling, why not give it a go?  I am also available for counselling online (e.g. for those with hearing loss), by Skype and by Email.

Initial contact is via a mobile number UK 07895 877 420 and that first chat is free of charge.  Or send me an Email to I guarantee a reply to your Email, within twenty four hours of my knowledge of its receipt.

I’m here for you.

Denise Watson.

Qualified person-centred counsellor (since 1996).

Pet Bereavement.

As a qualified person-centred counsellor with over twenty years of experience, I have just topped up my knowledge of bereavement with information relating to pet loss. Pet bereavement hurts, the loss is equal to that of losing a human being and, for the personal owner, the routine of life is completely destroyed, leaving him or her to find a direction in which they can turn in the search for listening and understanding.  I am that person and I have been there, when it was up to me to make the choice of having my twenty two year old cat put to sleep, to relieve her of the pain and suffering brought on by cancer of the jaw.

I work over the telephone (or Skype), which ensures confidentiality and ask forty pounds per hour, allocating ten percent of my work time freely to those who cannot pay (chosen upon advice from their referrer).

For a simple chat which is free of charge, please feel free to call me on UK 07895 877 420, or contact me by email at



Pet Bereavement Counsellor.

Does a Counsellor Give Advice?

My immediate answer to this is ‘no’ but I am going to qualify this.

A counsellor’s role is to help a client recognise his or her own thoughts and choices.  By using the skills of empathy, a counsellor picks up how the client is feeling and hears and understands (maybe more clearly than the client) what a client is inferring.  By making the client aware of what has been said, or by picking op on client body language, reluctance to speak etc., the skilled counsellor can make this information known to the client and bring it to the forefront of his or her thoughts.  The client then has a clearer idea of what is happening for them and can more clearly find a way forward.

With advice, the counsellor is no longer truly looking at the ‘person’ but presenting an idea which belongs to the counsellor.  Whilst doing so, the client may be ‘put off the scent’ of their own train of thought and feel that advice is indeed the way to go.

However, and I did say that I would qualify my response to such a question, advice could be given in the form of the location of a support group in the immediate area, if this is something that the client has intimated might be an angle to pursue.